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puzzleYOU

<p>Yes, you can fill in a different shipping address from the billing address during checkout. This option makes it easy to send photo puzzles to someone as a gift! If you cannot receive your shipment to your address for any reason, you can fill in an alternate address. Some examples include an office address or the address of a trusted friend or loved one. This is a great option if you won&apos;t be home to receive your package, or you want to order a puzzle to surprise someone else in your household and don&apos;t want them to intercept the package!&#xA0;</p><p>Please note that our puzzles are shipped in a box specially designed to protect them in transit. While this box does have our logo on it, the gift inside will be still be a surprise to anyone receiving it!</p>

Yes, you can fill in a different shipping address from the billing address at the end of your order. This option makes it possible to send the photo puzzle to someone as a gift! This service is free of charge. Additionally, if you cannot receive your shipment on workdays, you can fill in an alternative address, such as an office address.

Can I have the order delivered to a different address?

Shipment & Delivery

How do I create an account?

How do I sign in to my account?

I forgot my password - what do I do?

How do I reorder a puzzle?

Account

What products does puzzleYOU offer?

What size puzzle should I order?

What is the size of a completed puzzle?

What size are the puzzle pieces?

What are the puzzles made of?

What size is the box?

Do you sell puzzle frames or glue?

Products

Which photo file formats can be used?

What is the recommended image resolution?

What is the maximum file size I can upload?

Which picture color mode is required?

Will my picture be edited?

I would like to crop my photo. What dimensions should it have?

Can colors change during printing?

Can I use any image to create my puzzle?

Image Files & Quality

I want to send a puzzle as a gift - what are my options?

Can I order more than one photo puzzle at once?

Can I reorder a puzzle?

How do I create a puzzle?

What payment methods can I use?

Where can I redeem a promotional code?

Will my puzzle come with a guide to help me solve it?

What kind of box designs can I choose?

Where do I find the invoice for my order?

Is ordering online secure?

Is my personal information protected?

I have a tax exemption - how do I order?

Ordering & Payment Methods

Can I have a different shipping address than my billing address?

When will my order be delivered?

Can I check the status of my delivery?

My order is a gift - can you speed up my order?

Can I pick up my order in person?

What are the shipping costs?

Which courier delivers my package?

I can't find my order - what do I do?

Can I get a refund if I do not like my photo puzzle?

How do I report an issue with my order?

Replacements & Refunds

How do I contact Customer Service?

How long will it take Customer Service to respond?

Can you check or edit my photo for me before I create my puzzle?

My puzzle is missing pieces - what should I do?

Can I order puzzles for my company or employees?

Can I place a bulk order?

I'm an artist. Can I sell your puzzles with my art?

Who should I contact for media requests?

Do you offer samples?

Can I cancel my order?

What happens if I receive the wrong puzzle?

Customer Service

Can I have a different shipping address than my billing address?Updated 2 months ago