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Account

Explore solutions to common account questions, from login help to order history.

Products

Learn more about what products we offer, dimensions, materials, and more!

Image Files & Quality

Find out what image size and format to use, how to crop your photos, and what impacts the final printed product.

Ordering & Payment Methods

Get answers to questions about ordering and checkout, payment methods, promo codes, and your data.

Shipment & Delivery

See details about shipping speeds and costs, delivery, and how to check your shipping status.

Replacements & Refunds

Read about reporting issues with your order and important details on refunds.

Customer Service

Learn about customer service, media requests and other special inquiries.

Articles

What is the size of a completed puzzle?

The finished dimensions of each of our photo puzzle options are below:. When creating your custom puzzle, you will have the option to resize or crop your photo to fit the puzzle. Please note that the very edges of the design are sometimes cut off dur

What is the recommended image resolution?

The higher the resolution, the better the quality of your printed photo puzzle. The final product clarity depends on the resolution of the original photo, as well as the number of pieces chosen. Please see image minimum sizes below (and note that the

I would like to crop my photo. What dimensions should it have?

The dimensions vary according to the number of pieces of the puzzle you'd like to create! The dimensions are listed below by puzzle piece count:. *Please note that the very edges of the design are sometimes cut off during the production process. We r

What size are the puzzle pieces?

The size of the puzzle pieces varies by piece count. The more pieces a puzzle has, the smaller those pieces usually are. The piece sizes for each puzzle are listed below. Please note that the sizes given are a diagonal measurement and are approximate